Contact support

Billing questions, a subscription that has not activated, trouble setting up a device, or a payment you need us to look at — this is where to start.

How to reach us

Email support@atlas4kiptv.com. Include your account email and, if it is about an order, the reference from the order page — it is the fastest way for us to find you.

If you already have an account

These reach us whether or not an email channel is configured, and they arrive with your account already attached, so nobody has to ask you to identify yourself.

Open a support conversation — replies land in your dashboard and in your inbox.
Your subscriptions — playback credentials, renewal dates and cancellation live here.
Payments and orders — every transaction and its invoice.

Many questions are already answered. Read the FAQ for activation, payment and renewal, or find the setup guide for your device — those two cover most of what people write in about.