Frequently asked questions

Once your payment is confirmed, our team activates your subscription by hand — it is not yet an automatic step. Balance payments confirm immediately; USDT payments are confirmed by a person, usually within a business day. As soon as activation is complete, your login details appear on your subscription page.

An internet connection and a device that can run a compatible player app. How good the picture looks depends on several things: the resolution and bitrate of what you are watching, how stable your connection is, whether you are wired or on Wi-Fi, and how busy your network is. When your subscription activates you receive the details to enter into your player.

Each plan includes a set number of simultaneous streams, shown on the pricing page. You can install on as many devices as you like; the limit applies to how many play at the same time.

No. Everything is delivered over your internet connection, so there is no dish, no aerial, no cabling and no engineer visit. If your device is online and you have your login details, that is the whole setup.

The service is delivered over the internet, so it does not depend on where you are in the way a traditional TV package does. What we cannot promise is that every channel is watchable from every country, or that a particular network will not interfere with streaming. If a specific country or channel matters to you, ask support before you buy rather than after.

Anything that can run an IPTV player: Samsung and LG smart TVs, Android phones, tablets and TV boxes, Amazon Fire TV, iPhone, iPad and Apple TV, Windows PCs, MAG set-top boxes, Enigma2 satellite receivers such as Dreambox and Vu+, and Kodi on any platform. We publish a step-by-step guide for each of these. If your device is not listed, it will usually still work — what matters is that some app on it can open an M3U playlist or log in with Xtream Codes. Ask support before buying if you are unsure about a specific device.

• Set up IPTV on a Samsung or LG smart TV
• Set up IPTV on Android phones, tablets and TV boxes
• Set up IPTV on an Amazon Fire TV Stick
• Watch IPTV on a Windows PC or laptop
• Set up IPTV on iPhone, iPad and Apple TV
• Set up IPTV on a MAG box
• Set up IPTV with STB Emulator on Android
• Set up IPTV on Dreambox, Vu+ and other Enigma2 receivers
• Watch IPTV on Kodi with PVR IPTV Simple Client

USDT (TRC20) via Binance, and your account balance if you have one. Your total, and the reference to include with your payment, are shown at checkout and on your order page.

USDT payments are currently confirmed by a person, so there is a short wait. Your order page shows the current status. If it has been longer than a business day, contact support with your order reference.

You keep access until the end of the period you paid for. Renewing extends from that date rather than from the day you pay, so renewing early never costs you time.

Nothing is lost — your payment and order are recorded, and our team is notified to activate it. Activation is currently a manual step, so there can be a short wait. Your order page shows its current status; if it has been longer than a business day, contact support with your order reference.

Email the address in the footer. Include your order reference if your question is about a specific purchase; it is the fastest route to an answer.